IT services

An external IT department for small and medium businesses: cheaper than a full-time IT hire, broader than one person. We maintain websites and systems, look after backups, updates and security, and respond when something stops working.

Scope of care

• Maintenance and development of websites and applications (PHP, WordPress, stores)
• Hosting, domains, business e-mail, SSL certificates
• Backups and 24/7 availability monitoring
• Security updates and rapid emergency response
• Advisory: what to change before it becomes a problem

Billing model

A subscription with a guaranteed pool of hours and response time — for companies that want IT off their plate — or hourly billing for smaller needs. You always know where the time goes: every intervention is documented in a report.

Taking over from another provider

A common scenario: the previous IT person disappeared, passwords are scattered across e-mails, and the website “somehow works”. We do an opening audit — access, backups, versions, gaps — put things in order, and only then take responsibility. From that moment, everything is documented and reproducible.

Who it’s for

• Companies of 5–50 people without their own IT department
• Owners of websites and stores that must always be up
• Offices and firms: e-mail, security, business continuity

What we don’t do

Honestly: we don’t service printers or run cabling. We look after software, websites and internet infrastructure — and that’s what we’re really good at.